Change of SARS Complaints Management Office number
The SARS Complaints Management Office (CMO) has been using a shared contact number, which means the caller shares some of the cost of the call. Due to public outrage, this shared number has been converted to a toll-free contact number – 0800 12 12 16.
Taxpayers who contact the old number will still be directed to a service consultant for the next two months, after which it will be discontinued. Please share this new number with taxpayers and encourage them to use it for all future communications.
Kind Regards
CPI Payroll Support Team